Welcome to LiveFitt Sports! We are committed to providing you with quality products and a seamless shopping experience. Please review our Sales Policy, which outlines the terms and conditions that govern purchases from our site.

1. Order Placement & Confirmation

  • Order Processing: Orders can be placed through our website 24/7. Upon placing an order, you will receive an order confirmation email to verify that your order was received.
  • Order Changes: Once an order is placed, we begin processing it immediately to ensure prompt delivery. For this reason, changes or cancellations may not always be possible. If you need to make a change, please contact our Customer Support team as soon as possible.
  • Availability: Product availability is subject to stock levels. In cases where an item becomes unavailable, we will notify you promptly and provide options for substitution or a full refund.

2. Pricing & Payment

  • Currency: All prices are listed in USD unless otherwise stated.
  • Accepted Payment Methods: We accept major credit cards, debit cards, and other forms of payment as indicated at checkout. All payments are securely processed, and we do not store any payment information.
  • Pricing Accuracy: While we strive to maintain accurate pricing, LiveFitt Sports reserves the right to correct any errors or inaccuracies at any time. Prices are subject to change without notice.

3. Shipping & Delivery

  • Processing Time: Orders are typically processed within 1-2 business days, excluding weekends and holidays.
  • Shipping Options: We offer multiple shipping options at checkout. Estimated delivery times and costs will be displayed during checkout based on your selected shipping method.
  • Tracking: Once shipped, you will receive a tracking number to monitor your order’s progress.
  • International Shipping: For international orders, please note that additional customs fees or taxes may apply. LiveFitt Sports is not responsible for these charges, and they are the responsibility of the customer.

4. Returns & Exchanges

  • Return Policy: If you are not completely satisfied with your purchase, you may request a return within 30 days of delivery. Products must be unused, unworn, and in original packaging.
  • Exchange Policy: Exchanges are accepted within 30 days of purchase. To initiate an exchange, please contact our Customer Support team.
  • Return Shipping: Customers are responsible for return shipping costs unless the return is due to a product defect or a shipping error by LiveFitt Sports.
  • Refund Processing: Refunds will be processed to your original form of payment once the return is received and inspected. Please allow 5-7 business days for the refund to appear in your account.

5. Product Warranty

  • Limited Warranty: LiveFitt Sports offers a limited warranty on select products. This warranty covers manufacturer defects for a specified period. For more details on product warranties, please refer to the product page or contact our support team.
  • Warranty Claims: To submit a warranty claim, please contact our Customer Support team with your order number and a description of the issue.

6. Customer Support

  • Contact: Our Customer Support team is here to help with any questions or concerns you may have. You can reach us via email, phone, or through our website’s Contact Us page.
  • Hours: We are available Monday through Friday, 9:00 AM to 5:00 PM (EST), excluding major holidays.

7. Changes to Policy

  • LiveFitt Sports reserves the right to update or modify this Sales Policy at any time. Changes will be posted on our website, and we encourage you to review the policy periodically.

Thank you for choosing LiveFitt Sports. We are committed to ensuring your satisfaction and look forward to serving you!